Refund policy

At COOL VEDA, we strive to provide high-quality products. Please read our refund policy carefully before making a purchase.

Refund Eligibility

  • Only non-sale (regular priced) items are eligible for refunds

  • Refund requests must be initiated within 48 hours of delivery

  • Items must be unused, unopened, and in original packaging

Non-Refundable Items

  • All sale or discounted items are strictly non-refundable

  • Used, damaged, or altered products are not eligible for refunds

  • Refunds will not be issued for delayed delivery caused by courier partners

Refund Process

  1. Customer must contact us within 48 hours of delivery

  2. Refund approval is subject to inspection

  3. Once approved, refunds will be processed to the original payment method within 7–10 business days

Contact for Refunds

📧 COOLVEDA@gmail.com

📞 +91-8837911002